Terms of Service

Agreement

By creating a NextPost account or using the product, you agree to these Terms and our Privacy Policy. If you use NextPost for an organization, you confirm you have authority to bind that organization.

The service

NextPost provides tools to connect creator accounts, build automations, manage inbox and audience signals, schedule bookings, and view analytics. Features may change as we improve the product. Some capabilities depend on third-party platforms (Instagram, YouTube, Google) and remain subject to their terms and API limits.

Accounts

• Keep your sign-in method secure and revoke devices you no longer use.
• You are responsible for activity under your account and workspaces you own.
• Do not share credentials or attempt to access another user’s data.

Plans, payments & AI credits

• NextPost has a Free plan. Paid plans are prepaid for the period shown at checkout and do not renew automatically; when one ends, your workspace returns to Free with your work intact.
• AI credits pay for AI work such as captions and translations. Credits you buy or receive with a plan do not expire while your account is active.
• Prices are shown before you pay and include or exclude taxes as stated at checkout. Payments are processed by our payment partners (Razorpay, Cashfree, or Stripe) under their terms.
• If you were charged in error or something you paid for did not work, email us within 7 days of the charge and we will review it and refund where appropriate or required by law.

Selling digital products

If you sell guides, downloads, or other digital products through NextPost, you are the seller: you are responsible for your products, their descriptions, customer support, refunds you offer, and the taxes that apply to your sales. Payments are collected by our payment partners; your share is settled to the payout account you verify with them, less the platform fee shown in Digital Products. Payouts may be held or reversed for refunds, chargebacks, or suspected fraud.

AI-generated content

AI suggestions can be wrong or unsuitable. Review captions, replies, and other AI output before you publish or send it; you are responsible for what your account posts and sends.

Acceptable use

You agree not to:

• Violate Meta, Google, YouTube, or other platform policies.
• Spam, harass, or mislead audience members through automations.
• Upload unlawful, infringing, or harmful content.
• Probe, overload, or disrupt the service or other users.
• Reverse engineer the product except where law allows.

Your content & connected data

You retain rights to content you upload and to data from accounts you connect. You grant us a limited license to host and process that material solely to operate NextPost for you. You represent that you have the rights and permissions needed to connect those accounts and process audience interactions.

Third-party services

Integrations are optional. Outages, policy changes, or revoked permissions on third-party platforms may limit features. We are not responsible for those platforms’ actions.

Disclaimers

The service is provided “as is” without warranties of uninterrupted or error-free operation, to the fullest extent permitted by law. Automation outcomes depend on your configuration and provider availability.

Limitation of liability

To the fullest extent permitted by law, NextPost and its operators are not liable for indirect, incidental, special, consequential, or lost-profit damages, or for amounts exceeding fees you paid us in the three months before the claim (or zero if you use a free plan).

Termination

You may stop using NextPost and deactivate your account at any time via Settings → Privacy. We may suspend or terminate accounts that violate these Terms or create risk for the service or others.

Changes

We may update these Terms. Continued use after an update constitutes acceptance of the revised Terms. Material changes will be reflected by the “Last updated” date on this page.

Contact

Legal questions: support@nextpost.studio.