Data Deletion Instructions

You can ask NextPost to delete the data it holds about you at any time. This page explains each way to do it and what is removed. See our Privacy Policy for what we collect and why.

1. Remove NextPost from Instagram

If you connected an Instagram account, you can remove our access from Instagram itself:

1. Open Instagram and go to your profile.
2. Tap the menu, then Settings and privacy.
3. Open Website permissions → Apps and websites.
4. Under Active, select NextPost (it may be listed as “creator-os-IG”) and tap Remove.

Meta then notifies us automatically and we delete that Instagram account’s data right away, as described below. Meta gives you a confirmation code and a link where you can check the status of your request.

2. Disconnect an account in NextPost

In NextPost, go to Connections, open the account, and choose Disconnect. We delete its access tokens immediately, so NextPost can no longer read from or act on the account. To also erase the data already synced from it, send a deletion request as described in section 4.

3. Remove NextPost from Google (YouTube)

Go to myaccount.google.com/permissions, select NextPost, and choose Delete all connections. This revokes our access to your YouTube channel. To erase data already synced, send a deletion request as described in section 4.

4. Request full deletion by email

Email support@nextpost.studio with the subject Data deletion request. Send it from the email address you sign in to NextPost with, and include the Instagram username or YouTube channel you want removed. We will confirm your identity and complete the deletion within 30 days, and reply when it is done.

What is deleted

• When you remove NextPost from Instagram (section 1): the connection and its access tokens and permissions, and everything stored for that account: received comments and messages, channel statistics, insight reports, comment samples, and the account profile. Synced post records that remain in your workspace are no longer linked to the account.
• On a full deletion request (section 4): your NextPost account, its workspaces, connected accounts, automations, contacts, uploaded files, and all data synced from Instagram and YouTube.

Contact

Questions about deletion: support@nextpost.studio.